Accessible Transportation Services

Accessible Bus Service

ALL MTA buses are equipped with wheelchair lifts, which allow wheelchair users to board through the rear door. These "kneeling buses" also facilitate boarding for mobility impaired passengers including elderly people, and people with crutches or canes.

The outside of the rear door bears the international symbol of access for the disabled. For a demonstration on how to use the wheelchair lift on a bus, please contact Transporation Support, Surface Transit at (718) 927-7703. They are open on weekdays from 9 AM - 5 PM.

More information is available on the MTA's page.

Half Fare Program

Disabled passengers pay half-fare (75 cents one-way) at all times when they present ONE of the following:

  • MTA Reduced-Fare MetroCard
  • New York City Department for theAging ID Card
  • Medicare Card (Medicaid Cards not accepted)
  • Access-A-Ride Identification Card
  • MTA Reduced-Fare ID Card (pre-1995)

For information on the reduced fare metrocard, see the MTA's page or write to:

Customer Assistance Division
370 Jay Street, 7th Floor
Brooklyn, New York 11201

To request an application by phone, call the Reduced-Fare Line at (718)243-4999, Monday to Friday 9 am to 5 pm. TTY (for hearing impaired) (718)596-8273.

You can also go to the office in downtown Brooklyn, at 505 Fulton Street, 6th Floor (Hoyt and Fulton Streets, near Macy's). Hours are 9 am to 5 pm, weekdays.